Terms and Conditions

1. General

These Terms and Conditions (T&Cs) govern the business relationship between Concept Catalyst Consulting - FZCO (hereinafter referred to as "Provider") and the users of the platform "lernenmitlara.com" (hereinafter referred to as "Customers").

2. Services

The Provider offers individual lessons, subscriptions, community and group lessons through the platform. The booking and participation in the offered services are subject to the following conditions.

3. Payment Terms

Payments are processed through Stripe.Individual lessons and subscriptions are available for booking.Unused hours from a subscription expire after one year.If a lesson is canceled in a timely manner (at least 12 hours before the scheduled lesson), a full refund will be issued, or the hour will not be deducted from the subscription balance.

4. Eligibility

Customers must be at least 18 years old to use the platform.

5. Data Privacy

The Provider uses an in-house CRM system to manage customer data.Customer data is not shared with third parties.Upon request, customer data can be deleted and will be automatically deleted after 10 years.

6. Intellectual Property

All provided learning materials are subject to the Provider's copyright and may not be copied or distributed.

7. Liability Disclaimer

The Provider does not guarantee learning progress or any other claims.The Provider does not guarantee specific learning outcomes.

8. Code of Conduct in the Community and Group Lessons

Respectful and polite behavior is mandatory in the community and group lessons.Any inappropriate behavior may result in immediate exclusion from the community and lessons.

9. Termination

The Provider reserves the right to terminate lessons at any time without providing a reason.

10. Governing Law and Jurisdiction

These T&Cs are governed by the law of the United Arab Emirates.The place of jurisdiction is Dubai.

11. Contact Information

Concept Catalyst Consulting - FZCO

License Number: 41629

Address: DSO-IFZA, IFZA Properties, Dubai Silicon Oasis, Dubai, UAE

Name of Manager: Ben Simon Bewarder

Email: [email protected]

By using the platform, you agree to these T&Cs.